Claremont - Douglas

good location,

staff had no local knowledge (eg not heard of best local restaurants), they were unresponsive to our requests (eg had to ask 3 times for two bath towels in a double rooom) and slow to repsond to our needs in the restuarant. I left a complaint about the fact that our room was not serviced although we were out during the day with a sign requesting this be done. My impression was that the compaint would be "lost" or not acted upon.

great beds for tall people great breakfast stayed 3 nights

the friendly staff and the hotels great breakfast was excellent - the room facilities and size of the room was fantastic.

It is in a wonderful position overlooking Douglas Bay and close to the ferry terminal,steam train,electric train and horse drawn trams,also 20mins by bus from the airport. Our platinum room was spacious, clean and well equipped with wonderful sea views. The breakfasts and dinners were tasty with plenty of choice and service was attentive and slick. All staff were polite and helpful and nothing was too much trouble. We would definitely return.

The cost of evening meals was a little expensive.

Went for the TT. Great place, great room, great restaurant, great staff, great place to go for TT, close to race, shops, lots of restaurants, pubs, etc.

During the TT it is a little expensive for our usual budget, but everything is expensive during the TT.

The food in the bar was very reasonable and excellent. The hotel in general was very high standard and breakfast is cooked for you and you can have whatever you want. Definitely will go back again.

lovely hotel very comfortable excellent location, great size bathroom would stay here again, restaurant was excellent

The staff were very friendly. Even drew us maps of where to find our other colleagues who had gone into town earlier.

Room was a little warm - I didn't know how to adjust it! Sorry if this sounds picky but the plumbing was loud at times (loud dripping sound was keeping me awake). I managed to sort it by flushing the toilet and running the taps through.

The Claremont has been recently refurbished to a very nice standard, and is in an excellent location on the promenade, within easy walking distance of the ferry terminal, just behind the hotel are the shops and bars. The staff are very smartly dressed and pleasant, We stayed for three nights bed and breakfast, the breakfast was a feast with a huge variety to suit everyone. We will deffinatly be staying there again and for a little extra charge will probably book a room with a sea view . Well done Claremont.

Very good service from attentive staff the room I had was at the rear of the hotel therefore the view was truly awful, I have stayed here before in a front room with views over the bay. Choose a bay view if this is important to your stay, as a business visitor on my 10th visit it did not matter to me

Contemporary design, Lunch and breakfast

Lobby and bar are not as well decorated or in keeping as the rooms

friendly staff, comfortable bedrooms, excellent views on sea front, close to ammenaties

The hotel is undergoing a major refurb. I saw the new rooms which are to a high standard.Nice restaurant located within hotel. Free wifi which a lot of hotels competitors do not offer.

Sea view room a great idea given the views but hotel needs to sort out it's double glazing which lets in the wind and room was a bit cold on 1st day

Pleasant staff, comfortable room, Breakfast facilities, location to transport facilities.

My door key fob had to be re-charged 3 times - annoying!!!

staff very nice lovely place to stay